Infographic: Paytm: Indian Fintech Pioneer Melts Down (2024)

  • Topics
  • Fintech in India

Paytm

Shares of One97 Communications, parent of Paytm, lost more than half of their value between Jan. 31 and Feb. 14 as news broke that the government was gearing up to suspend the Indian payment provider's banking license over allegations of "persistent non-compliance and continued material supervisory concerns". The share price recovered slightly - but only briefly - on Feb. 7 after media reports that CEO Vijay Shekhar Sharma had met with India's finance minister and the country's central bank. Media reported that lax customer identity checks had led to money laundering, fraud and other misuse on the platform while at the same time, the entity's banking division wasn't properly shielded from the business risk of other parts of the company. Paytm has denied this. Since 2017, the company has been penalized and put on notice by regulators repeatedly, however.

Confusion around what the government's decision means for users is rife in the country. Paytm was told to not accept new deposits into accounts or digital wallets starting from March 1 while the BBC reports that any outgoing transactions could still be made after that date and that Paytm could still act as an intermediary payment provider between non-Paytm accounts. On its website, the company is touting that its payment app is still working "and will keep working beyond Feb. 29, 2024" - showing confidence that it can resolve the issue at hand.

Paytm is a pioneer of digital payments in India. Founded in 2010, it offers mobile payments between accounts, to physical vendors and in the form of bill payments. In a country where card payments hadn't caught on yet, the service quickly rose to prominence and - backed by investments from Softbank and others - accomplished 100 million registered user in 2015 and India's biggest IPO at the time in 2021. It has more recently branched out into payment terminals, e-commerce payments, microloans and buy-now-pay-later schemes, acquiring its banking license in 2017.

Infographic: Paytm: Indian Fintech Pioneer Melts Down (1)

Katharina Buchholz

Data Journalist

katharina.buchholz@statista.com

Description

This chart shows daily share price of One97 Communications/PAYT at market close in 2024 (in Indian rupees).

Report

HTML code to embed chart

Can I integrate infographics into my blog or website?

Yes, Statista allows the easy integration of many infographics on other websites. Simply copy the HTML code that is shown for the relevant statistic in order to integrate it. Our standard is 660 pixels, but you can customize how the statistic is displayed to suit your site by setting the width and the display size. Please note that the code must be integrated into the HTML code (not only the text) for WordPress pages and other CMS sites.

+ Premium statistics Paytm usage on websites across 166 countries and territories worldwide 2023
+ Premium statistics Total volume of UPI-transactions from Paytm Payments Bank India 2020-2023
+ Premium statistics Revenue from operations of One97 Communications (Paytm) FY 2017-2022
+ Premium statistics Number of customers at selected digital banks worldwide 2023
+ Premium statistics Brand awareness and popularity of selected neobanks and neobrokers in India 2023
+ Premium statistics UPI app market share India September 2023, by leading app

Infographic Newsletter

Statista offers daily infographics about trending topics, covering:Economy & Finance, Politics & Society, Tech & Media, Health & Environment, Consumer, Sports and many more.

Related Infographics

Digital Payments Indians Use Mix of Foreign and Homegrown Digital Payments
Indian Stock Market The Indian Stock Market Is Booming
Brand Ranking The Most Valuable Brands in India
Unicorns in India India's Unicorns
Fintech Indians Download E-Wallets but Don’t Use Them
India Online retailers priming for Deepavali sales

FAQ

  • The Statista "Chart of the Day", made available under the Creative Commons License CC BY-ND 3.0, may be used and displayed without charge by all commercial and non-commercial websites. Use is, however, only permitted with proper attribution to Statista. When publishing one of these graphics, please include a backlink to the respective infographic URL. More Information

  • The Statista "Chart of the Day" currently focuses on two sectors: "Media and Technology", updated daily and featuring the latest statistics from the media, internet, telecommunications and consumer electronics industries; and "Economy and Society", which current data from the United States and around the world relating to economic and political issues as well as sports and entertainment.

  • For individual content and infographics in your Corporate Design, please visit our agency website www.statista.design

Any more questions?

Get in touch with us quickly and easily.
We are happy tohelp!

Do you still have questions?

Feel free to contact us anytime using our contact form or visit our FAQ page.

Your contact to the Infographics Newsroom

Infographic: Paytm: Indian Fintech Pioneer Melts Down (16)

Felix Richter

Data Journalist

felix.richter@statista.com +49 (40) 284 841 557

Infographic: Paytm: Indian Fintech Pioneer Melts Down (17)

Statista Content & Design

Need infographics, animated videos, presentations, data research or social media charts?

More Information

The Statista Infographic Newsletter

Receive a new up-to-date issue every day for free

Infographic: Paytm: Indian Fintech Pioneer Melts Down (18)

  • Our infographics team prepares current information in a clear and understandable format
  • Relevant facts covering media, economy, e-commerce, and FMCG topics
  • Use our newsletter overview to manage the topics that you have subscribed to

Infographic: Paytm: Indian Fintech Pioneer Melts Down (19)

Infographic: Paytm: Indian Fintech Pioneer Melts Down (2024)

FAQs

What is the issue of Paytm in India? ›

What happened to Paytm? On Jan. 31, the Reserve Bank of India accused Paytm Payments Bank—an affiliated financial institution that holds all the money in Paytm's digital wallets—of “persistent noncompliance,” and ordered the financial institution to stop accepting new deposits.

Who invested in Paytm recently? ›

In recent transaction on National Stock Exchange (NSE), Morgan Stanley invested ₹ 244 crore in Paytm's parent company, One97 Communications. Financial giant acquired 0.8% stake through its affiliate, Morgan Stanley Asia (Singapore) Pte - ODI, purchasing 50 lakh shares at average price of ₹ 487.20 each.

What is the size of FinTech industry in India? ›

India's enterprise fintech industry is poised to touch a market size of $20 billion driven by sectors like banking, lending, payment, and insurance even as funding for the segment has come by nearly 53% to $2.4 billion in 2023 due to an overall slowdown in funding activity.

Why did Paytm collapse? ›

The RBI crackdown caused Paytm shares to plummet. A sharp decline in Paytm parent One97 Communications Ltd shares saw the company shed 36 percent from January 31 to February 2, 2024. The freefall eroded market capitalisation by ₹17,378.41 crore in two days.

What is the major problem for Paytm now? ›

The absence of a competitive moat and the negligible cost of switching for customers undermine the profitability of the payment processing business. The recent ban on Paytm Payments Bank further complicates matters, requiring strategic adjustments to maintain its significant market share in wallet transactions.

Who is the main owner of Paytm? ›

Paytm was founded in 2010 by Vijay Shekhar Sharma under One97 Communications. The company offers mobile payment services to consumers and enables merchants to receive payments through QR code payment, Payment Soundbox, Android-based-payment terminal, and online payment gateway.

Who is the old owner of Paytm? ›

Vijay Shekhar Sharma (born 7 June 1978) is an Indian technology entrepreneur and multimillionaire business magnate. He is the founder chairman, and managing director of One97 Communications founded in 1997 and its consumer brand Paytm which he started in 2010.

What is the new name of Paytm? ›

Paytm E-commerce changed its corporate identity and rebranded as Pai Platforms. This action coincides with the purchase of Bitsila, a well-known marketplace for sellers that operates under the Open Network for Digital Commerce (ONDC).

Which city has the most fintech companies in India? ›

The Silicon Valley of India, Bengaluru is the home of fintech startups in India.

What is the controversy with Paytm? ›

Paytm Payments Bank controversy

As per RBI, hundreds of thousands of Paytm Payments Bank accounts have been operating without proper KYC, with certain accounts linked to just one KYC document, raising concerns about money laundering and data security.

Why Paytm is banned by RBI? ›

So, there were major irregularities in KYC, which exposed the customers, depositors and wallet holders to serious risk. Sources said the RBI in 2021 detected serious KYC Anti Money Laundering violations and the bank was directed to address these deficiencies. However, they continued to persist.

Is Paytm safe or not safe? ›

New Delhi: The Paytm Payments Bank on Friday assured its customers that their "money is safe" with the company, two days after the Reserve Bank of India (RBI) issued a directive restricting it from accepting new deposits or allowing credit transactions after February 29, 2024.

What problem did Paytm solve? ›

Paytm, a company that had been working on payment solutions for offline merchants since 2015, dove right in. If a cash-haemorrhaged economy was the problem, then Paytm with its mobile wallet platform was the solution.

Top Articles
Latest Posts
Article information

Author: Geoffrey Lueilwitz

Last Updated:

Views: 6756

Rating: 5 / 5 (60 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Geoffrey Lueilwitz

Birthday: 1997-03-23

Address: 74183 Thomas Course, Port Micheal, OK 55446-1529

Phone: +13408645881558

Job: Global Representative

Hobby: Sailing, Vehicle restoration, Rowing, Ghost hunting, Scrapbooking, Rugby, Board sports

Introduction: My name is Geoffrey Lueilwitz, I am a zealous, encouraging, sparkling, enchanting, graceful, faithful, nice person who loves writing and wants to share my knowledge and understanding with you.